TURNKEY AUTOMATION SOLUTIONS
Parts
With an extensive inventory in spare parts and five factory trained service technicians on staff, we are one of the only packaging equipment distributors committed to reducing costly downtime by shortening response times.
We are an authorized distributor for many of North America and Europe’s premier manufacturers including but not limited to:
We are experts in sourcing parts for our clients, even in cases where we have never represented their brand! We are driven by customer service and believe that our message is “we make it easier for our customers”. We pride ourselves on responding quickly to all pricing requests, often turning around quotes in as little as an hour. For all your parts requests, please send our team an email with part numbers and quantities. We will return a quote to you for approval. Once a PO is sent, our team will work to fulfill the order as rapidly as possible. If we don’t have the part in stock, we will get it to you quickly.
We not only provide excellent customer service throughout the order process, but upon delivery too! When you receive a shipment from MD Packaging, each part will be labelled and will be easy for your receivers to verify and add to stock. This “white glove” service differentiates us from our competitors.
We want to make life simple for our customers and we will do whatever it takes to go above and beyond.